The Utilities industry has, in recent years, experienced a heavy focus on customer service. Water, Electric and Gas utilities are juggling the challenge of delivering quality service at the lowest possible cost. Increased regulatory oversight - particularly in price setting - has meant the very best Utilities organisations are considering how to transition from legacy green screen applications to advanced paperless solutions.
You need a connected work management & planning partner.
Supercharge Utilities Work Management & Planning with smart AI-Powered technology
Growing infrastructure, mandatory programs such as Smart Metering and increased demand mean Utilities must incorporate technology to stay ahead of the game. Regulations and targets for energy DNOs and suppliers (set by Ofgem) or the Water 2020 Program (set by Ofwat) means your work management and planning solution must be geared up to meet or exceed certain KPIs. We've developed an integrated work management and planning solution that can codify your operating model, and ensure work is planned and carried out to focus on your KPIs.
Our technology offering seamlessly integrates into leading ERP and Asset Management systems (including SAP & IBM Maximo) and we are the only provider to have incorporated job management, scheduling and telematics/IoT into one integrated offering.
Our trio of Work Management, Scheduling and Telematics solutions - delivered through a single platform - helps support day-to-day efficiencies and achieve long term productivity gains. By integrating these 3 core technologies we can help Utilities businesses deliver service at every level from engineer scheduling to job scheduling.
Field Engineers are supported by Mobile Apps, back office staff gain visibility through realtime data and planning teams benefit from dynamic scheduling and optimisation technology. Our Technology deals with a vast array of industry specific constraints - such as work permitting, resource utilisation and intelligent prioritisation of work. Optimising plans to meet KPIs, and allowing the reprioritisation of these metrics to deal with environmental factors such as weather and shifting priorities is key. We provide a full toolbox of tech and expertise to achieve truly remarkable value.